Empowering your journey, enhancing your life

Disability Support ProviderTownsville, North QLD

Real support.
Real people.
Real Townsville.

We’re a locally-owned, registered NDIS provider helping participants in North Queensland live independently, build confidence, and reach goals that matter to them.
03·26Townsville, QLDRoll 04 / Frame 12
Locally owned & based in Townsville
4.9 / 5
family rating
Person-Centred
Boutique Care
Lived Experience
North Queensland
Our Services

How we support you.

Four pillars, fully customisable. We build a support mix that suits your plan, your routine, and the way you actually want to live.

Mental Health Recovery

Recovery-focused supports, practical tools and personalised strategies to help you through your mental health journey.

Daily Living Support

Everyday assistance to help you live life on your terms — from morning routines to building lasting independence.

Home & Domestic Support

Help around the home including meal preparation, basic cleaning and keeping your living space safe and comfortable.

Community Access

Support to get out, connect and take part — activities, appointments, social outings and everything in between.

Why 3 Points Supports and Services

Why families & participants choose us.

Person-centred support

You set the goals. We build the plan around your routine, preferences, and the people who matter to you.

Experienced & compassionate team

Our staff are locally based, fully qualified and bring real care and warmth to every shift.

Quality & safe supports

We uphold high standards of practice and quality safeguards across every service we deliver.

Flexible supports, tailored to you

Weekends, evenings, last-minute changes — our rosters bend around your life, not the other way round.

Getting started

Getting started is simple.

Three honest steps. No hidden fees, no jargon, no awkward sales pitch — just the start of a plan that fits.
01Step 1 of 3

Get in touch

Send an enquiry or give us a call. We listen first — no scripts, no rush. We answer the questions you actually have.

02Step 2 of 3

We build your plan together

A short in-person or video chat to understand your goals, NDIS plan and the practical stuff. We map a starting point you're comfortable with.

03Step 3 of 3

Support begins

You meet your team, we settle into a routine, and we adjust as your goals evolve. You stay in the driver's seat the entire time.

Or call (07) 3778 7416 — we respond within one business day.
Real Words

What families are saying.

Names and details shared with permission. Most of our work comes from word of mouth — these are the conversations behind it.

They actually listened to what my son wanted, not just what was easy. Two years in and his confidence is unrecognisable.

S
Sarah M.
Parent · Kirwan

I've had support workers come and go. This crew turn up, they remember the small stuff, and they treat me like an adult.

J
Jay R.
Participant · Aitkenvale

As a support coordinator I refer here often. Communication is fast, paperwork is clean, and the team delivers on what they say.

L
Linda T.
Support Coordinator · Annandale
Start the conversation

Ready to get started?
Let's talk.

Whether you’re a participant, family member, or support coordinator — we’d love to hear from you. We respond within one business day.
Office
23 Thuringowa Drive
Kirwan QLD 4817
Hours
Mon–Fri · 8:30am – 5:00pm

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